Telesales Mastery (TSM)


Duration
2 Days Training
Designed For
Sales Professionals, Sales Managers, CEOs, Entrepreneurs in the B2B business
Delivery Format
This course will be delivered virtually/physcally
To teach the core principles of over-the-phone
sales which includes effective value
communication, rapport building, empathetic
communication, emotional intelligence and
closure-bound engagement as well as closurebound
negotiation
Topics









Rapport Building









Strategic phone Engagement









Booking Qualifed Appointments Over the Phone









Retaining Buyer Attention Over the Phone









Conversation Intelligence









Executing Optimized & Structured Sales Calls









Driving Closure Bound Conversations









Handling Core The Source Computers Sales Objections
Prove you're job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass assessments.
- Receive certificates validated by the educating organisation.
- Impress employers with learning outcomes you can add to your CV.
- Make your career dreams a reality.