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Customer Success Management Course

Learn How to Manage Your Sales Process Efficiently 

About Course

Modules

Delivery Mode

Faculty

About Customer Success Management Course

The Customer Success Management Course is intended for:

  • Head of Human Resources
  • Chief Revenue Officer
  • Head of Customer Experience
  • Call Centre Managers
  • Senior Sales Executives

Customer Success Management Course Modules

Implementing Customer Success Template

Learn how exactly to create and implement Customer Success Template

Customer Success Design

Learn the best approach to winning multi party negotiation whole achieving a win-win for you and your customer.

Understanding Customer Success

Learn how to build more quality pipeline and accelerate your deals to faster closure.

The Customer Journey Mapping

Most buyers and prospects wants to be hand-hold and showed the solution their need. Discover how to craft a journey that's a WIN-WIN for both sellers and buyer. 

Optimizing the Customer Journey Mapping

Learn how to optimize your customer journey even when you are selling to enterprise customers, saving time and resources for you and your organization.

Creating the WOW Effect

Learn the rules for managing complex sales and winning B2B customers more easily.

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Hear From Our Past Participants

Suleiman AbdulSalam Sales Manager, ADDOSSER MFB.

"Attending the Sales Master Class was clearly one of my best career decisions. By applying the principles shared by Bunmi Jembola I moved from being a rookie in sales to being able to now close multi million naira deals all on my own.!"

Michael Idiaye Sales Manager AXA Mansard Insurance plc.

"Attending a sales training with the Academy was a great eye opener specifically on what it takes to sell at good pricing in spite of customer objections and harsh competition. "I never knew before now that price meant nothing."

Samuel Ogbuokiri BUSINESS MANAGER - JMC INTERNATIONAL

The training was worth it, and was more than just a sales training session. As a leader, I am determined to take extreme ownership of my team, listen to them more.

Kayode O. Branch Manager, WEMA Bank

"Bunmi’s approach to sales training is practical and result-oriented. I will hire Bunmi and his SalesRuby team again and again because their approach gave us results.!"

    Journey Towards Success

    Delivery Mode/How It Works

    Intensive Online Learning

    Multiple Class Activities and Assignment

    Compulsory Real-Time Sessions

    End Session Presentation

    Course Work

    End Session Exam

    Faculty

    Bunmi-Jembola

    Bunmi Jembola

    CEO SalesRuby

    Onyinye Olisah

    Vice President sales, Bud Africa

    Philip Edafiogho

    Philip Edafioghoiel

    Chief Commercial Officer at Daphil Logistic Nigeria Ltd

    Esther Uko

    Easter Uko

    Wazobia Max Media Head of Sales, Marketing and Communications Wazobia Max Media

    Tereigh

    Tereigh Ozakpo

    Head, Sales & Marketing, Solutaris LLC/InfoWARE Limited Partnership

    Our Impact in 6 years

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    CUSTOMBER SATISFACTION

    Enable Your Team For Optimal Performance

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